TELUS Services

Offer is subject to change without notice. Available to TELUS residential customers who are subscribed to qualifying Internet, Optik TV, Smart Home Security and/or Home Phone services when activating on select 5G+ rate plans. Cannot be combined with promotional offers not mentioned in this advertisement. A $15/mo. discount will apply to the rate plan of your primary line on the account as long as eligibility requirements are met or until the discount is no longer maintained. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. Consumer accounts only. Bill discount will be applied upon order completion and will appear on your first bill after activation. Bill discounts are non-transferable, can only be applied to pay for services charges, and carry no cash value after deactivating your services. Consumer accounts only. Bill discount will be applied upon order completion and will appear on your first bill after activation. Bill discounts are non-transferable, can only be applied to pay for services charges, and carry no cash value after deactivating your services. Offer is not transferable, and only available to the intended recipient of this email. Offer is available for a limited time. TELUS reserves the right to remove or amend the offer at any time. A one-time connection fee of $80 applies to in-store and call center upgrades and activations, connection fee is subject to change without notice. TELUS will assess you for the Mobile and Home eligibility based upon your current rate plan, and if you are deemed to qualify for a Mobile and Home credit, we will apply it to your account. If you change your rate plan following our initial assessment, your bill credit may be removed.

Offer and regular pricing subject to change without notice and available only to eligible TELUS customers who are new Stream+ subscribers. Eligible Stream+ Basic subscribers receive a $13/month discount for 3 months, provided the eligibility requirements are met. Eligible Stream+ Premium subscribers receive a $18 /month discount for 3 months, provided the eligibility requirements are met. Subscription auto-renews. Must be a Canadian resident not currently subscribed to Stream+ with Netflix, Disney+ and Amazon Prime. Eligibility may vary for customers in certain regions due to their connection type. All prices do not include applicable taxes. Only one Stream+ activation can be completed per MyTELUS account. Stream+ Basic includes: Netflix Standard with ads, Disney+ Standard with ads and Amazon Prime (ad supported). Regular price for Stream+ Basic is $23.00 plus applicable taxes and subject to change. Stream+ Premium includes: Netflix Premium, Disney+ Premium and Amazon Prime (ad supported). Regular price for Stream+ Premium is $43.00 plus applicable taxes and subject to change. Offer cannot be combined with other promotions. Account activation with Netflix, Amazon and Disney (the “Provider(s)”) is required and your use of these services is subject to each Provider’s applicable terms and conditions and privacy policy. If you have an existing account with any Provider, you must cancel it with this Provider and then redeem this offer in order to avoid double billing. Other conditions apply.

Offer subject to change without notice. Available to customers who subscribe to eligible plans and enroll with pre-authorized bank payments. The monthly discount will only apply to eligible plans and you must keep pre-authorized bank payments active to maintain the discount. If you or TELUS remove pre-authorized bank payments the plan will no longer be eligible for the monthly discount. All prices do not include applicable taxes. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods.

Offer subject to change without notice. Access data from your plan and enjoy unlimited talk and texts from just $16 per day in the US and $18 per day in over 200 international destinations. Easy Roam is an optional travel feature subject to change without notice, including coverage, rates and usage allowances. See TELUS.com/travel for destinations and more information on Easy Roam, including how to enable Easy Roam. All prices do not include applicable taxes. Voicemail notifications may not be available in all travel destinations. International Travel charges may take up to 90 days to appear on your bill depending on the destination you travel to.

Eligible coverage destinations are subject to change. Current eligible destinations included: US Destinations: The U.S. (including areas of Alaska, Hawaii, Puerto Rico and the Virgin Islands). Mexico/Caribbean: Aruba, Bahamas, Barbados, Cuba, Dominican Republic, Guyana, Jamaica, Mexico, Netherlands Antilles, St Lucia, Trinidad and Tobago, Turks & Caicos. Central & South America: Argentina, Brazil, Chile, Colombia, Costa Rica, Panama, Peru. Europe: Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom. Asia & Middle East: China, Hong Kong, India, Indonesia, Israel, Japan, Malaysia, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam. Oceania: Australia, Fiji, and New Zealand. Calls must be made to and from phone numbers in Canada and the other destinations included in your plan. Calls to numbers outside of Canada and the 68 destinations included are subject to standard pay-per-use rates. Roaming outside the included destinations is subject to roaming pay-per-use rates. Excludes premium texts. Other text messages such as texts sent to any of the 68 destinations, while in any of the 68 destinations are included.

68 international destinations included (subject to change): US Destinations: The U.S. (including areas of Alaska, Hawaii, Puerto Rico and the Virgin Islands). Mexico/Caribbean: Aruba, Bahamas, Barbados, Cuba, Dominican Republic, Guyana, Jamaica, Mexico, Netherlands Antilles, St Lucia, Trinidad and Tobago, Turks & Caicos. Central & South America: Argentina, Brazil, Chile, Colombia, Costa Rica, Panama, Peru. Europe: Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom. Asia & Middle East: China, Hong Kong, India, Indonesia, Israel, Japan, Malaysia, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam. Oceania: Australia, Fiji, and New Zealand. Calls made to phone numbers starting with the following six-digit combinations are not included: 559-726, 712-775, 712-432, 605-562, 605-475, and 530-881. Calls made to these numbers will be billed at your standard pay-per-use rate. Macau is not included.

Eligibility requirements apply. Activate a 5G+ Complete Canada-US-Mexico-Caribbean rate plan and get first per line connected device for $0/mo. Applicable to tablets when you bring your own device or finance on a 2 year term. Applicable to watches when you finance on a 2 year term. Addition of the connected device can be done in a TELUS store or via call center. Offer subject to change without notice. You must remain on your 5G+ Complete Canada-US-Mexico-Caribbean rate plan to keep a $0/mo connected device. Regular price is currently $15/mo and subject to change without notice.

Offer subject to change without notice. The Rate Plan Price Lock (“Lock”) applies to the Monthly Charge for eligible post-paid mobility plans, before any applicable taxes, other government imposed fees, discounts, promotions and bill credits, for a duration of 5 years starting from the time of eligible plan activation. Prices of features, add-ons and pay-per-use rates, including, but not limited to, Easy Roam® rates, are not guaranteed during the 5-year Lock period and are subject to change. The Lock may be removed upon rate plan change or renewal or if the customer no longer meets the eligibility criteria.

Offer subject to change without notice. Access data from your plan and enjoy unlimited talk and text in the US and in over 200 international destinations. Easy Roam is an optional travel feature subject to change without notice, including coverage, rates and usage allowances. See TELUS.com/travel for destinations and more information on Easy Roam, including how to enable Easy Roam. All prices do not include applicable taxes. Voicemail notifications may not be available in all travel destinations. International Travel charges may take up to 90 days to appear on your bill depending on the destination you travel to. Note for existing customers who are changing their plan to an eligible 5G+ Complete plan: It may take up to 30 days to apply the $5 per day Easy Roam offer to your line, if applicable – if you are planning to travel in under 30 days, contact us to determine availability and eligibility for having the offer applied: telus.com/support/contact-us.

Calls from Canada to 27 international destinations included: United States, China, Hong Kong, India, Mexico, Bangladesh, United Kingdom, Argentina, Australia, Brazil, Costa Rica, Colombia, France Germany, Japan, South Korea, Ireland, Italy, Malaysia, Netherlands, Pakistan, Peru, Philippines, Poland, Singapore, Sri Lanka, Taiwan. Calls made to phone numbers starting with the following six-digit combinations are not included: 559-726, 712-775, 712-432, 605-562, 605-475, and 530-881. Calls made to these numbers will be billed at your standard pay-per-use rate. Macau is not included.

Data speeds reduced to a maximum of 512 Kbps after your included high-speed data hotspot bucket is exhausted. Speed may vary with your device, internet traffic, environmental conditions, and other factors. Please refer to TELUS’ Fair Use Policy at telus.com/fairusepolicy for further information.

5G access requires a compatible device and connection to TELUS’ 5G network where available. Speed and signal strength may vary with your device, configuration, Internet traffic, environmental conditions, applicable network management and other factors. For more information, visit telus.com/coverage. Data speeds reduced to a maximum of 512Kbps after your included high-speed data bucket is exhausted. Speed may vary with your device, internet traffic, environmental conditions, and other factors. Please refer to TELUS’ Fair Use Policy at telus.com/fairusepolicy for further information.

Offer subject to change without notice. To activate for compatible mobile devices, enable Call Control (“CC”) using either My TELUS online or the My TELUS app. CC is designed to screen out robocalls. Note that CC may screen out legitimate auto-dialled calls, such as an automated recording notifying you of a package delivery or a home intercom system. Call Control and IVR access (*99) may not work for some customers while roaming. For more information, visit https://www.telus.com/en/support/article/call-control-for-mobile-devices-explained